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Place an Order

This page shows you how to order medicines and health products.

Add a Product to Your Cart

  1. Find the product you want (see Finding Products)
  2. Tap the product to open its detail page
  3. You will see:
    • Product photos — swipe to see all images
    • Price
    • Description
    • Dosage information
    • Manufacturer
    • Expiry date
    • Stock status (in stock / low stock / out of stock)
  4. Choose the quantity using the + and – buttons
  5. If the medicine needs a prescription, you will see a note: Prescription required
  6. Tap Add to Cart
Screenshot needed: Product detail page

Buy Now

If you want to buy a single item quickly:
  1. On the product detail page, tap Buy Now
  2. This takes you directly to checkout with just this item

View Your Cart

  1. Tap the cart icon at the bottom of the screen
  2. You will see all the items you have added:
    • Product name and photo
    • Quantity (use + and – to change)
    • Price
    • Remove button (trash icon)
  3. Below the items, you will see:
    • Subtotal (total of all items)
    • Delivery fee (if applicable)
    • Total to pay
Screenshot needed: Cart page

Go to Checkout

  1. On the cart page, tap Proceed to Checkout
  2. You will see these steps:

Step 1: Shipping Address

  • Choose an existing address or tap Add New Address
  • Enter your delivery location (you can use the map to pin your address)
  • Add delivery instructions if needed (for example: “Leave at the gate”)

Step 2: Upload Prescription

  • If any item needs a prescription, you will be asked to upload one
  • Tap Upload Prescription
  • Take a photo of your prescription or select one from your gallery
  • The pharmacy will review it before preparing your order

Step 3: Order Summary

  • Review your items, quantities, and prices
  • Check the delivery address
  • See the total amount

Step 4: Payment

  • PharmaNet uses Chapa for payments
  • You can pay with:
    • Mobile money (Tele Birr, etc.)
    • Bank card (debit or credit)
  • Tap Pay Now
  • Follow the instructions on the Chapa payment screen
  • Wait for the payment to be confirmed
Screenshot needed: Checkout screens (address, prescription upload, payment)

Order Confirmed

Once your payment is successful:
  1. You will see a confirmation message
  2. You will receive a notification
  3. The pharmacy will start preparing your order
  4. You can track your order in the Orders tab
Tip: You need to be logged in to place an order. If you are not logged in, you will be asked to log in or sign up before checkout.